Affected Components:

Oct 6, 20:11:43 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Oct 6, 20:01:43 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Sep 29, 20:28:23 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Sep 29, 20:08:22 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Sep 17, 18:58:58 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Sep 17, 15:24:44 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Sep 14, 00:54:39 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Sep 13, 22:44:41 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Aug 27, 08:58:36 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Aug 27, 04:08:27 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components: , , , , , ,

Aug 24, 05:38:20 GMT+0
Monitoring - We are starting to see traffic restored, We will continue to monitor this..

Aug 24, 05:35:09 GMT+0
Investigating - Our datacentre/upstream provider appear to be having a network issue in the datacentre, This is affecting ourselves. We are monitoring this and will update shortly..

Affected Components:

Aug 23, 17:46:39 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Aug 23, 16:56:23 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 31, 12:17:07 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jul 31, 10:28:12 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 29, 22:44:44 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jul 29, 21:58:22 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 28, 16:00:00 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jul 22, 01:56:05 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 21, 18:43:45 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jul 21, 18:21:15 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 21, 10:49:34 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jul 21, 09:09:36 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 9, 18:49:32 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jul 9, 18:29:59 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 5, 06:30:46 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jul 5, 06:21:16 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jul 3, 11:42:46 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jul 3, 11:23:14 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jun 28, 00:52:18 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jun 27, 17:51:51 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Duration: 1 day and 6 hours

Affected Components:

Jun 28, 20:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 27, 17:01:15 GMT+0
Identified - The following hypervisors are now being shutdown for transfer to the new location: * K-1 * K-3 * K-6 * K-7 * K-10.

Jun 27, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 24, 23:55:46 GMT+0
Identified - We will be migrating from Kitchener to Waterloo this weekend as we have received the go ahead from the datacentre for our move..

Affected Components:

Jun 18, 08:15:03 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jun 18, 08:05:16 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jun 18, 07:54:03 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jun 18, 07:24:27 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jun 18, 06:43:16 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jun 18, 06:13:40 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jun 10, 07:32:38 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jun 10, 07:23:11 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

Jun 10, 07:01:55 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

Jun 10, 06:52:27 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

May 18, 22:36:40 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

May 18, 18:57:19 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

May 13, 08:12:48 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

May 13, 07:21:35 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

May 13, 07:00:26 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

May 13, 06:50:51 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Affected Components:

May 10, 02:06:19 GMT+0
Resolved - Canada — Kitchener is back up. This incident was automatically resolved by Instatus monitoring..

May 10, 01:53:44 GMT+0
Investigating - Canada — Kitchener is down at the moment. This incident was automatically created by Instatus monitoring..

Duration: 4 hours

Affected Components: ,

Feb 1, 23:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 1, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 1, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. We will be downgrading the memory in K-10 to reallocate it to another system. We are also making network changes similar to the ones recently in Coventry. We will be separating hypervisor traffic from VM traffic and add support for custom vlans..

Duration: 3 hours and 30 minutes

Affected Components: , , ,

Dec 27, 02:00:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 27, 01:06:06 GMT+0
Identified - H-1 is now complete. If your on 'H-1' and experiencing any issues, please reach out and let us know. The window has been extended 30min to give time for H-3 and H-4.

Dec 26, 23:33:07 GMT+0
Identified - H-2 is now complete. If your on 'H-2' and experiencing any issues, please reach out and let us know..

Dec 26, 23:19:06 GMT+0
Identified - H-1 has now been moved to the new config, the VM panel will show some errors momentarily..

Dec 26, 22:30:01 GMT+0
Identified - Maintenance is now in progress.

Dec 26, 22:30:00 GMT+0
Identified - **Scheduled Maintenance – Hypervisor Network Changes** We will be performing scheduled maintenance to update the network configuration across our UK hypervisors. **Purpose of the maintenance:** * Add VLAN support for improved network segmentation, * Move hypervisor management traffic to a dedicated management VLAN * Improve network bonding and redundancy * Update hypervisor IP addressing as part of a new network design **Impact:** * Hypervisors will be updated **one at a time** * **Virtual machines on the affected hypervisor will experience network outages during this maintenance** **Schedule:** * Maintenance will begin at **22:30**, starting with **H-1**.

Duration: 1 hour and 49 minutes

Aug 30, 15:49:18 GMT+0
Completed - Maintenance has completed successfully..

Aug 30, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 30, 14:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time to upgrade the memory in this system..

Duration: 2 hours

May 10, 03:41:00 GMT+0
Completed - Maintenance has completed successfully.

May 10, 01:41:01 GMT+0
Identified - Maintenance is now in progress.

May 10, 01:41:00 GMT+0
Identified - We will be performing scheduled maintenance on VPS host **"H-3"** to update system software. **Maintenance Window:** 📅 **Date:** Saturday ⏰ **Time:** 2:00 AM – 4:00 AM ⏳ **Expected Downtime:** Maximum 20 minutes During this period, your VPS may experience brief interruptions. We will work to minimize downtime and ensure a smooth upgrade process. If you have any questions or concerns, please reach out to our support team by email support@hyberhost.com.

Duration: 2 hours

May 10, 01:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 9, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

May 9, 23:00:00 GMT+0
Identified - We will be performing scheduled maintenance on VPS host **"K-10"** to update system software. **Maintenance Window:** 📅 **Date:** Satarday ⏰ **Time:** 12:00 AM – 2:00 AM ⏳ **Expected Downtime:** Maximum 40 minutes During this period, your VPS may experience brief interruptions. We will work to minimize downtime and ensure a smooth upgrade process. If you have any questions or concerns, please reach out to our support team by email support@hyberhost.com.

Duration: 1 hour and 1 minute

Mar 16, 02:00:51 GMT+0
Completed - K-10 has been upgraded to have more storage and ram..

Mar 16, 01:27:22 GMT+0
Identified - We are now preparing to shutting down in about 5min..

Mar 16, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Mar 16, 01:00:00 GMT+0
Identified - We will be performing scheduled maintenance on VPS host **"K-10"** to upgrade storage capacity and update system software. **Maintenance Window:** 📅 **Date:** Sunday ⏰ **Time:** 1:00 AM – 5:00 AM (Server Time) ⏳ **Expected Downtime:** Maximum 20 minutes During this period, your VPS may experience brief interruptions. We will work to minimize downtime and ensure a smooth upgrade process. If you have any questions or concerns, please reach out to our support team by email support@hyberhost.com.

Duration: 5 days, 4 hours and 9 minutes

Affected Components:

Nov 16, 11:38:41 GMT+0
Completed - Maintenance has completed successfully..

Nov 11, 07:30:00 GMT+0
Identified - Our Backup Servers are currently unavailable due to changing internet providers where these servers are hosted. ETA: 2 Days .

Duration: 6 hours and 44 minutes

Affected Components: , ,

Sep 30, 04:44:15 GMT+0
Completed - This has been completed, .

Sep 30, 00:37:01 GMT+0
Identified - We are extending our maintenance window by an additional 3 hours due to some unexpected issues. The virtual machine set up for the migration required a reinstall, which has forced us to restart the process. We apologize for any inconvenience this may cause and appreciate your understanding..

Sep 29, 22:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 29, 22:00:00 GMT+0
Identified - We have scheduled a migration during this period. The migration involves transferring our WEB-1 server to a new platform, which will result in temporary downtime for all web hosting customers and our own websites. Additionally, our Billing and Ticketing areas will be unavailable during this time. If you require support, please contact us at +44 2475 430006 or email operations@hyberhost.com..

Duration: 2 hours and 29 minutes

Affected Components:

Sep 27, 21:00:00 GMT+0
Identified - We are planning for a scheduled migration during that time. We will be moving our Virtfusion Control Panel to a new server, which will involve an IP change for the panel itself so that it will be inaccessible during this time. While the panel will be down, we don't expect any issues/outages to vps themselves..

Sep 26, 23:52:02 GMT+0
Completed - This has now been complete..

Sep 26, 21:22:53 GMT+0
Identified - This has now been complete..

Duration: 6 days, 22 hours and 55 minutes

Sep 18, 01:31:26 GMT+0
Identified - The other 3 x 100G links are now back, but the maintenance window is still open until we receive updates..

Sep 18, 01:31:26 GMT+0
Completed - The other 3 x 100G links are now back, but the maintenance window is still open until we receive updates..

Sep 17, 22:44:31 GMT+0
Identified - We have been notified by Colt/Luman about some EMERGENCY Maintenance that puts our network at risk. There is also scheduled work on Neos Network tonight which makes the timing unfortunate, which could leave the datacentre on 1 main 100G uplink..

Duration: 1 hour and 29 minutes

Affected Components:

Sep 13, 20:28:45 GMT+0
Completed - The maintenance has been completed, and we are now actively monitoring for any issues that may arise. Should you encounter any problems, please feel free to open a ticket in the client area or contact us on Discord. We appreciate your understanding and apologize for any inconvenience this may have caused..

Sep 13, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 13, 19:00:00 GMT+0
Identified - We would like to inform you of a planned maintenance activity scheduled. During this period, we will be performing a software upgrade on the panel and VPS systems. This upgrade may result in service degradation and has the potential to cause temporary service outages. We regret any inconvenience caused and are grateful for your understanding and cooperation..

Duration: 2 hours

Aug 25, 21:00:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 25, 20:51:55 GMT+0
Identified - Services are about to go offline momentarily.

Aug 25, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 25, 19:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Duration: 12 minutes

Affected Components: , ,

Jun 21, 01:12:18 GMT+0
Completed - This has now been complete..

Jun 21, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Jun 21, 01:00:00 GMT+0
Identified - We are now preparing to do Maintenance on these Shared Web Hosting servers, * cPanel Software Updates * Kernel Updates * One-Click software Updates * System Reboot.

Duration: 1 hour and 47 minutes

Affected Components: , , ,

May 5, 22:46:41 GMT+0
Completed - IPs have now been updated..

May 5, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

May 5, 21:00:00 GMT+0
Identified - We're transitioning the IPv4 addresses for some of our London services to a new range including our websites and control panels. Shared Web Hosting customers on WEB-1 must update their external DNS records to 185.242.225.34 (formerly 78.157.210.76), except for websites with a Dedicated IP. Additionally, our Nameservers are being updated as follows: NS1: 78.157.210.76 → 185.242.225.34 NS2: 192.95.12.105 (no change).

Duration: 57 minutes

Apr 27, 19:56:37 GMT+0
Completed - H-2 is now back online.

Apr 27, 19:32:23 GMT+0
Identified - H-1 is now back online, We are now rebooting H-2 to apply the new IP and server updates..

Apr 27, 19:19:19 GMT+0
Identified - We are now rebooting H-1 to apply updates and swap its IP address..

Apr 27, 19:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 27, 19:00:00 GMT+0
Identified - We are changing our IPv4 addresses to a new range within our \`GB - Coventry\` datacentre. During this time services will be offline/intermittent. Each service should only see a downtime of 10 - 15 minutes. This does not affect any Dedicated Servers or Collocation services. We are sorry for any inconvenience caused during this time but it is a necessary change to keep our services to the highest standard possible..