Hyber - Notice history

All systems operational

Operational

Our Website - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Billing Panel (clientarea) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

VPS Control Panel - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
Operational

Network (AS51692) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Network (AS27498) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 99.26%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
Operational
Operational

H-1 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 99.82%

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Oct 2024
Nov 2024
Dec 2024

H-2 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

H-3 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
Operational

K-1 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

K-2 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

K-6 & K-7 Cluster - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

K-10 - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 99.26%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024
Operational

Shared Web Hosting (GB-W-1) - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Reverse DNS Services - Operational

100% - uptime
Oct 2024 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2024
Nov 2024
Dec 2024

Notice history

Dec 2024

Unscheduled Maintance | H-1
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Another Reboot is required of H-1, we will be rebooting this at 4:20 AM (in 10min from now)

  • Monitoring
    Monitoring

    H-1 is now back online, We are monitoring the VM in question for this issue.

  • Investigating
    Investigating

    We have run into an issue with our H-1 hypervisor, a "ghost VM" is running a VM that shouldn't be and is uncontrollable from our VirtFusion. As a result, we are having to reboot this node to bring it back into proper service.

    We believe this is the result of changing the specs of a VM while rebuilding it, This issue will be reported to VirtFusion

Nov 2024

VPS Backups Failing - Backup Servers Down.
  • Completed
    2024-11-16 at 11:38 AM
    Completed
    2024-11-16 at 11:38 AM
    Maintenance has completed successfully.
  • Planned
    2024-11-11 at 7:30 AM
    Planned
    2024-11-11 at 7:30 AM

    Our Backup Servers are currently unavailable due to changing internet providers where these servers are hosted.

    ETA: 2 Days

Partial Outage - Kitchener Datacentre
  • Resolved
    Resolved

    This incident has been resolved.

    "Rogers replaced a line card"

  • Identified
    Identified

    The Datacentre has identified the issue is with their connectivity provided by rogers & bell.

    We await further updates.

  • Investigating
    Investigating

    We investigating reports of network issue with our Canada Location, we are awaiting update from the datacentre/upstream provider.

Oct 2024

IPv6 Changes - RPKI & Route Objects
  • Resolved
    Resolved

    This is complete.

  • Monitoring
    Monitoring

    We are currently updating our RPKI and Route Objects to enhance our systems.

    While we do not anticipate any issues, please note that some ISPs may take additional time to reflect these changes.

H-1 | Outage / Reboot
  • Resolved
    Resolved

    This is now back online.

    VM should be booting back up now, if your VM hasn't returned in about 5min, please reach out to support.

  • Identified
    Identified

    We are rebooting H-1 to apply updates as well, due to the VNC issue

H-2 | Partial Outage
  • Resolved
    Resolved

    This incident has been resolved.

    We have identified the issue that caused this and will reach out to the panel software provider to get this bug sorted.

  • Update
    Update

    We are still encountering issues with VNC, we are going to restart the hypervisor as there are some updates queued for a restart. We hopefully will fix the issue by this but will keep you all updated in due course.

    We are sorry for any inconvenience caused.

  • Identified
    Identified

    We have investigated and have identified that VNC is causing the outage. We have currently disabled VNC and will investigate the cause.

    We are sorry for any inconvenience caused.

  • Investigating
    Investigating

    We are currently investigating issues with H-2. Some of the VM's are not responding correctly. We will update shortly with updates on the matter.

    We are sorry for any inconvenience caused.

Oct 2024 to Dec 2024

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