Hyber - Notice history

All systems operational

Operational

Our Website - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Billing Panel (clientarea) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

VPS Control Panel - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Operational

Network (AS51692) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Network (AS27498) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Operational
Operational

H-1 - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 99.94%

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Aug 2024
Sep 2024
Oct 2024

H-2 - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

H-3 - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Operational

K-1 - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

K-2 - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

K-6 & K-7 Cluster - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

K-10 - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024
Operational

Shared Web Hosting (GB-W-1) - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Reverse DNS Services - Operational

100% - uptime
Aug 2024 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

IPv6 Changes - RPKI & Route Objects
  • Resolved
    Resolved

    This is complete.

  • Monitoring
    Monitoring

    We are currently updating our RPKI and Route Objects to enhance our systems.

    While we do not anticipate any issues, please note that some ISPs may take additional time to reflect these changes.

H-1 | Outage / Reboot
  • Resolved
    Resolved

    This is now back online.

    VM should be booting back up now, if your VM hasn't returned in about 5min, please reach out to support.

  • Identified
    Identified

    We are rebooting H-1 to apply updates as well, due to the VNC issue

H-2 | Partial Outage
  • Resolved
    Resolved

    This incident has been resolved.

    We have identified the issue that caused this and will reach out to the panel software provider to get this bug sorted.

  • Update
    Update

    We are still encountering issues with VNC, we are going to restart the hypervisor as there are some updates queued for a restart. We hopefully will fix the issue by this but will keep you all updated in due course.

    We are sorry for any inconvenience caused.

  • Identified
    Identified

    We have investigated and have identified that VNC is causing the outage. We have currently disabled VNC and will investigate the cause.

    We are sorry for any inconvenience caused.

  • Investigating
    Investigating

    We are currently investigating issues with H-2. Some of the VM's are not responding correctly. We will update shortly with updates on the matter.

    We are sorry for any inconvenience caused.

Sep 2024

Migration of WEB-1 and Hyber Websites
  • Completed
    2024-09-30 at 4:44 AM
    Completed
    2024-09-30 at 4:44 AM

    This has been completed,

  • Update
    2024-09-30 at 12:37 AM
    In progress
    2024-09-30 at 12:37 AM

    We are extending our maintenance window by an additional 3 hours due to some unexpected issues.

    The virtual machine set up for the migration required a reinstall, which has forced us to restart the process.

    We apologize for any inconvenience this may cause and appreciate your understanding.

  • In progress
    2024-09-29 at 10:00 PM
    In progress
    2024-09-29 at 10:00 PM
    Maintenance is now in progress
  • Planned
    2024-09-29 at 10:00 PM
    Planned
    2024-09-29 at 10:00 PM

    We have scheduled a migration during this period.

    The migration involves transferring our WEB-1 server to a new platform, which will result in temporary downtime for all web hosting customers and our own websites.

    Additionally, our Billing and Ticketing areas will be unavailable during this time. If you require support, please contact us at +44 2475 430006 or email operations@hyberhost.com.

VPS Control Panel - Migration
  • Planned
    2024-09-27 at 9:00 PM
    Planned
    2024-09-27 at 9:00 PM

    We are planning for a scheduled migration during that time.

    We will be moving our Virtfusion Control Panel to a new server, which will involve an IP change for the panel itself so that it will be inaccessible during this time.

    While the panel will be down, we don't expect any issues/outages to vps themselves.

  • Completed
    2024-09-26 at 11:52 PM
    Completed
    2024-09-26 at 11:52 PM

    This has now been complete.

  • In progress
    2024-09-26 at 9:22 PM
    In progress
    2024-09-26 at 9:22 PM

    This has now been complete.

Coventry | EMERGENCY Network Maintenance
  • Completed
    2024-09-18 at 1:31 AM
    Completed
    2024-09-18 at 1:31 AM

    The other 3 x 100G links are now back, but the maintenance window is still open until we receive updates.

  • Update
    2024-09-18 at 1:31 AM
    In progress
    2024-09-18 at 1:31 AM

    The other 3 x 100G links are now back, but the maintenance window is still open until we receive updates.

  • In progress
    2024-09-17 at 10:44 PM
    In progress
    2024-09-17 at 10:44 PM

    We have been notified by Colt/Luman about some EMERGENCY Maintenance that puts our network at risk.

    There is also scheduled work on Neos Network tonight which makes the timing unfortunate, which could leave the datacentre on 1 main 100G uplink.

VPS | Control Panel Maintenance
  • Completed
    2024-09-13 at 8:28 PM
    Completed
    2024-09-13 at 8:28 PM

    The maintenance has been completed, and we are now actively monitoring for any issues that may arise.

    Should you encounter any problems, please feel free to open a ticket in the client area or contact us on Discord.

    We appreciate your understanding and apologize for any inconvenience this may have caused.

  • In progress
    2024-09-13 at 7:00 PM
    In progress
    2024-09-13 at 7:00 PM
    Maintenance is now in progress
  • Planned
    2024-09-13 at 7:00 PM
    Planned
    2024-09-13 at 7:00 PM

    We would like to inform you of a planned maintenance activity scheduled. During this period, we will be performing a software upgrade on the panel and VPS systems. This upgrade may result in service degradation and has the potential to cause temporary service outages.

    We regret any inconvenience caused and are grateful for your understanding and cooperation.

Aug 2024

Coventry Network Changes
  • Completed
    2024-08-25 at 9:00 PM
    Completed
    2024-08-25 at 9:00 PM
    Maintenance has completed successfully
  • Update
    2024-08-25 at 8:51 PM
    In progress
    2024-08-25 at 8:51 PM

    Services are about to go offline momentarily

  • In progress
    2024-08-25 at 7:00 PM
    In progress
    2024-08-25 at 7:00 PM
    Maintenance is now in progress
  • Planned
    2024-08-25 at 7:00 PM
    Planned
    2024-08-25 at 7:00 PM
    We are planning for a scheduled maintenance during that time.
A-1 | VM are down
  • Resolved
    Resolved

    This is now resolved.

  • Monitoring
    Monitoring

    We have identified this issue and all services have been restored.

    Our Upstream for this server had mistakenly cancelled our IPv4 Subnet.

  • Investigating
    Investigating

    We are currently investigating this incident.

Aug 2024 to Oct 2024

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