Hyber - Notice history

K-10 under maintenance

Operational

Our Website - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Billing Panel (clientarea) - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

VPS Control Panel - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024
Operational

Network (AS51692) - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Network (AS27498) - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024
Under maintenance
Operational

H-1 - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 99.91%May · 100.0%

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Mar 2024
Apr 2024
May 2024

H-2 - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

H-3 - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024
Under maintenance

K-1 - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

K-2 - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

K-6 & K-7 Cluster - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

K-10 - Under maintenance

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024
Operational

Shared Web Hosting (GB-W-1) - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Reverse DNS Services - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Notice history

May 2024

Change of IPv4 addresses (Part 2)
  • Completed
    2024-05-05 at 10:46 PM
    Completed
    2024-05-05 at 10:46 PM

    IPs have now been updated.

  • In progress
    2024-05-05 at 9:00 PM
    In progress
    2024-05-05 at 9:00 PM
    Maintenance is now in progress
  • Planned
    2024-05-05 at 9:00 PM
    Planned
    2024-05-05 at 9:00 PM

    We're transitioning the IPv4 addresses for some of our London services to a new range including our websites and control panels.

    Shared Web Hosting customers on WEB-1 must update their external DNS records to 185.242.225.34 (formerly 78.157.210.76), except for websites with a Dedicated IP.

    Additionally, our Nameservers are being updated as follows:

    NS1: 78.157.210.76 → 185.242.225.34

    NS2: 192.95.12.105 (no change)

Apr 2024

Change of IPv4 addresses
  • Completed
    2024-04-27 at 7:56 PM
    Completed
    2024-04-27 at 7:56 PM

    H-2 is now back online

  • Update
    2024-04-27 at 7:32 PM
    In progress
    2024-04-27 at 7:32 PM

    H-1 is now back online, We are now rebooting H-2 to apply the new IP and server updates.

  • Update
    2024-04-27 at 7:19 PM
    In progress
    2024-04-27 at 7:19 PM

    We are now rebooting H-1 to apply updates and swap its IP address.

  • In progress
    2024-04-27 at 7:00 PM
    In progress
    2024-04-27 at 7:00 PM
    Maintenance is now in progress
  • Planned
    2024-04-27 at 7:00 PM
    Planned
    2024-04-27 at 7:00 PM

    We are changing our IPv4 addresses to a new range within our `GB - Coventry` datacentre. During this time services will be offline/intermittent. Each service should only see a downtime of 10 - 15 minutes.

    This does not affect any Dedicated Servers or Collocation services.

    We are sorry for any inconvenience caused during this time but it is a necessary change to keep our services to the highest standard possible.

Issues with accessing VPS panel from Firefox
  • Resolved
    Resolved

    We have seen no further issues with this and are now marking this as resolved.

  • Monitoring
    Monitoring

    We have identified the issue with the SSL cert and have applied a fix we are now monitoring for any further issues.

    We are sorry for any inconvenience caused.

  • Investigating
    Investigating

    We are currently investigating issues with our VPS panel and accessing from Firefox and Gecko derived browsers.

    During this time the VPS panel will be put into maintenance mode while we investigate.

Email not being sent from hyberhost.com
  • Resolved
    Resolved

    Microsoft/Office365 has informed us that this is now been resolved on their end.

  • Monitoring
    Monitoring

    We are now starting to see Email being successfully sent again and are currently monitoring this.

  • Update
    Update

    Microsoft/Office365 is now looking into this and running some backend diagnostics.

  • Identified
    Identified

    We have identified the issue is with Microsoft/Office365 and have raised a ticket with them to help resolve & fix this issue.

  • Investigating
    Investigating

    We are currently investigating why our emails are not being sent out.

Upstream Network Incident - High Latency & Packet Loss
  • Resolved
    Resolved

    We have been informed out a wavelength issue between Equinix MA1 (Manchester) and Continuity House (Coventry) which had been isolated earlier in the day, while trying to replace this it had resulted in some network latency and packet loss issues.

    This should now be back to full service.

  • Investigating
    Investigating
    We are currently investigating this incident.

Mar 2024

No notices reported this month

Mar 2024 to May 2024

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